What types of couches do you offer?
At C4S, we offer a diverse range of couches, including 2-seaters, 3-seaters, L shapes, and sleeper couches. Our collection boasts various styles, materials, and fabrics to choose from. But that’s just the beginning! We’re continually expanding our range and adding new furniture categories. So, check back soon to explore our latest additions and find the perfect couch that combines comfort, style, and functionality for your space.
Can I customize your couches?
At C4S, we understand the desire for personalised furniture, but at the moment, we do not offer customisation services. Our focus is on being the fastest couch retailer in South Africa, ensuring that all our couches are readily available in stock at all times unless otherwise stated. This allows us to provide prompt delivery and quick turnaround times, ensuring you receive your couch/es in 7 – 14 days from order. While customisation options may not be available right now, we continuously strive to meet our customers’ needs and may explore customisation services in the future. We appreciate your understanding and encourage you to explore our wide range of couches that are ready to transform your space with style and comfort.
Do you provide delivery services for couches?
We offer convenient nationwide delivery to your living room anywhere in South Africa for just R850 per order not per item! Sit back and relax as we bring your chosen furniture right to your doorstep, making the process effortless and hassle-free.
What is your return policy for couches?
At C4S, your satisfaction is our top priority. If, for any reason, you are not completely satisfied with your sofa purchase, we have a straightforward return policy in place. You have a generous window of 7 days from the date of receipt to initiate a return. Simply reach out to us, and we will make arrangements to collect your order. Please note that a collection fee will be deducted from your refund amount. One thing we take pride in is our commitment to transparency. We believe in providing an accurate representation of our products, which is why we never use renders or edit our product images. What you see on our website is exactly what you will receive. We aim to eliminate any surprises and ensure that your purchase meets your expectations. We want you to have complete confidence when shopping with us, knowing that we stand behind the quality and integrity of our products. If you have any further questions or need assistance with a return, our dedicated customer service team is here to help. Your satisfaction and trust mean everything to us at C4S.
Do you offer warranties for your couches?
At C4S, we offer a strong warranty to back the exceptional quality of our couches. Our solid wood frames come with a lifetime guarantee, reflecting their durability and reliability. Additionally, we provide a comprehensive two-year warranty covering foam or seat cushions, stitching, and webbing, ensuring your comfort and satisfaction. With our lifetime guarantee on frames and a two-year warranty on key components, we stand behind our products’ longevity and performance. Should any covered issues arise, our dedicated customer service team will swiftly assist you, whether through repair or replacement. At C4S, we prioritize your satisfaction and aim to provide you with long-lasting and comfortable couches that you can rely on.